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Leisure & Cultural Services Department, HKSARG

Android10

My Library is a mobile application developed and maintained by the Leisure and Cultural Services Department (LCSD) of the Hong Kong Special Administrative Region Government. This app offers a user-friendly platform for members of the public to access various services provided by the Hong Kong Public Libraries. Available for the Android platform, users can easily download My Library to manage their library accounts and enjoy a range of convenient features.

The app facilitates the management of multiple library accounts, allowing users to switch between different accounts seamlessly. Users can view their transaction history, which provides a comprehensive overview of their library activities. Searching for library materials is straightforward, as the app enables users to reserve and renew items with just a few taps. Additionally, the feature to save and retrieve library materials in personalized lists enhances the user experience, making it easier to keep track of favorite items.

Finding the nearest public libraries is made simple with the app's GPS functionality. Users can check addresses and opening hours, ensuring they have the most current information before heading out. Notifications play a significant role in keeping users informed, as the app provides personalized alerts for pick-up notices and due date reminders, helping users manage their library commitments effectively.

A notable convenience is the ability to search for library materials by scanning the ISBN barcode. This feature streamlines the process of locating books and other materials, making it a practical tool for avid readers and researchers alike. For those who wish to share information about library items, the app supports sharing through email, instant messaging tools, and various social sharing platforms. This functionality encourages users to connect with friends and promote library resources.

Moreover, users can pay overdue fines and reservation fees directly through mobile payment services integrated into the app. This feature simplifies the payment process, allowing users to resolve any outstanding balances quickly and securely. The app also includes a direct phone calling function to branch libraries, facilitating easy communication without collecting personal data.

Privacy is a priority for the LCSD, and My Library ensures that all personal data collected through the app is handled in compliance with the Personal Data (Privacy) Ordinance. Users are required to provide their library card number or Hong Kong identity card number along with a library account password for account processing. While the app allows for optional storage of personal data, it is designed to protect user information.

The app also collects general statistical data, such as device model, system version, and usage records, to enhance the app and improve user experience. Location data is obtained via GPS to provide information on the nearest libraries, but this data is not saved within the app, ensuring user privacy.

For Android users interested in library services, downloading My Library can significantly enhance their interaction with public libraries in Hong Kong. The app's user-focused design and variety of features contribute to a more efficient and enjoyable library experience. Members of the public can take advantage of the many tools available, from searching for materials to managing accounts and receiving alerts.

The personalized library information notification service sends messages to users while maintaining their privacy by sending only device identifiers to messaging services. This approach ensures users receive timely updates without compromising their personal information. The app’s integration with mobile payment options further streamlines the process, allowing users to handle their library-related finances on the go.

With My Library, the Hong Kong Public Libraries aim to provide an accessible and modern way for users to interact with library services. The app's various features, including transaction history, material reservations, and GPS library locating, collectively enhance the overall library experience. 

In addition to its practical functionalities, My Library supports a community of users by enabling easy sharing of library information. This social aspect encourages users to engage with one another, promoting the value of library resources and fostering a culture of reading and learning within the community. 

For anyone seeking a convenient way to access library services, My Library offers a comprehensive suite of features that cater to a variety of needs, making it a valuable tool for both casual readers and dedicated researchers.

For further details about the privacy policy of the LCSD, please refer to the website at the following URL: http://www.lcsd.gov.hk/en/info_pdo.php.

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